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 National Security Hotline statistics

Members of the public contact the National Security Hotline by phone, email, fax and SMS.

The types of reports provided to the hotline vary, though they typically fall under one of the following categories:

  • Information—provided on anything related to national security, criminal activity, ethical standards, suspicious behaviour, vehicles or residences, reporting online terrorist/extremist content and other activities. These are forwarded to the relevant policing and intelligence agencies for further investigation. The outcome of these reports is not available to the hotline.
  • Assurance—regarding Australia’s national security and counter-terrorism arrangements, requests for information regarding security for specific events or domestic travel advice and seeking reassurance to attend events.
  • Compliments and complaints—this also includes nuisance and prank calls which are not recorded separately by the hotline.

Total monthly numbers of reports to the hotline since July 2014 are available below:

Period

Number of reports

October 2017

2507

September 2017

2905

August 2017

3287

July 2017

2006

June 2017

2767

May 2017

2461

April 2017

1668

March 2017

1944

February 2017

1601

January 2017

1803

December 2016

1920

November 2016

1686

October 2016

1763

September 2016

2287

August 2016

2089

July 2016

2210

June 2016

2379

May 2016

2690

April 2016

1584

March 2016

1777

February 2016

1775

January 2016

3295

December 2015

2579

November 2015

3294

October 2015

2178

September 2015

1466

August 2015

1658

July 2015

1867

June 2015

2042

May 2015

2278

April 2015

2504

March 2015

2318

February 2015

2648

January 2015

3070

December 2014

4393

November 2014

1596

October 2014

2500

September 2014

4370

August 2014

1104

July 2014

735

The National Security Hotline has been operational since 27 December 2002.