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 National Security Hotline statistics

Members of the public contact the National Security Hotline by phone, email, fax and SMS.

The types of reports provided to the hotline vary, though they typically fall under one of the following categories:

  • Information—provided on anything related to national security, criminal activity, ethical standards, suspicious behaviour, vehicles or residences, reporting online terrorist/extremist content and other activities. These are forwarded to the relevant policing and intelligence agencies for further investigation. The outcome of these reports is not available to the hotline.
  • Assurance—regarding Australia’s national security and counter-terrorism arrangements, requests for information regarding security for specific events or domestic travel advice and seeking reassurance to attend events.
  • Compliments and complaints—this also includes nuisance and prank calls which are not recorded separately by the hotline.

Total monthly numbers of reports to the hotline since July 2014 are available below:

Period Number of reports
October 2018 2510
September 2018 2371
August 2018 3606
July 2018 2036
June 2018 2103
May 2018 2322
April 2018 2475
March 2018 2835
February 2018 2619
January 2018 2695
December 2017 2564
November 2017 2407
October 2017 2507
September 2017 2905
August 2017 3287
July 2017 2006
June 2017 2767
May 2017 2461
April 2017 1668
March 2017 1944
February 2017 1601
January 2017 1803
December 2016 1920
November 2016 1686
October 2016 1763
September 2016 2287
August 2016 2089
July 2016 2210
June 2016 2379
May 2016 2690
April 2016 1584
March 2016 1777
February 2016 1775
January 2016 3295
December 2015 2579
November 2015 3294
October 2015 2178
September 2015 1466
August 2015 1658
July 2015 1867
June 2015 2042
May 2015 2278
April 2015 2504
March 2015 2318
February 2015 2648
January 2015 3070
December 2014 4393
November 2014 1596
October 2014 2500
September 2014 4370
August 2014 1104
July 2014 735

The National Security Hotline has been operational since 27 December 2002.